Manager la RSE dans un environnement complexe
La complexité croissante de l’environnement induit une vision systémique des entreprises. Ces dernières sont ainsi placées au cœur d’interactions entre parties prenantes (salariés, investisseurs, opinion publique, etc.) aux objectifs divers, parfois contradictoires. Faire de la RSE (responsabilité sociale/sociétale des entreprises) un axe stratégique, donne les clés de compréhension de l’écosystème formé par les nombreuses parties prenantes. Cette approche est appliquée ici aux services et établissements sociaux et médico-sociaux qui font face à un environnement en pleine mutation : allongement de la durée de vie, introduction de technologies innovantes et coûteuses pour l’accompagnement et la prise en charge de publics fragiles, rationalisation des ressources financières, fort contrôle exercé par les tutelles, apparition d’investisseurs privés, exigences croissantes des usagers en matière de qualité ou d’éthique, etc. Pour mieux comprendre comment les dirigeants et leurs équipes peuvent répondre à la pression de leur environnement et des parties prenantes qui le composent, tout en faisant de la qualité de l’accompagnement et des soins leur préoccupation première, l’ouvrage propose de répondre aux questions suivantes : - quels sont les concepts et outils d’aide à la formalisation de la RSE, en particulier pour les organisations sociales et médico-sociales ? - quelles sont les parties prenantes des organisations sociales et médico-sociales et quelle peut être leur place dans la stratégie RSE ? - comment piloter la performance sociétale des organisations sociales et médico-sociales, avec quels outils et quels indicateurs ?
The Age of Responsibility
This landmark book shows how the old model of corporate sustainability and responsibility is being replaced by a second generation movement that goes beyond the outmoded approach of CSR as philanthropy or public relations concern to a more authentic, stakeholder-driven model. The author describes the new concept and mission of the new movement and explains its agenda in a succinct guide that will be useful for CSR professionals, including managers, consultants, academics, and non-governmental organizations.
The Design of Business
Most companies today have innovation envy. Many make genuine efforts to be innovative: they spend on R&D, bring in creative designers, hire innovation consultants; but they still get disappointing results. Roger Martin argues that to innovate and win, companies need 'design thinking'.
The CV Book
The CV Bookis the definitive book on CV writing. it provides help, advice and templates from The CV Centre, the UK’s leading CV consultancy, based on many years’ experience and encompassing principles tried, tested and proven on a daily basis. Focussed on market needs - evidence-based and developed entirely from customer information. USP - 15 most common mistakes. Sales channel through author's own company and publicity. Added value - templated and website material.
Sensemaking in Organizations
The teaching of organization theory and the conduct of organizational research have been dominated by a focus on decision-making and the concept of strategic rationality. However, the rational model ignores the inherent complexity and ambiguity of real-world organizations and their environments. In this landmark volume, Karl E Weick highlights how the `sensemaking' process shapes organizational structure and behaviour. The process is seen as the creation of reality as an ongoing accomplishment that takes form when people make retrospective sense of the situations in which they find themselves.
The Handbook of Microfinance
Handbook of Microfinance addresses the gap between clients who are benefiting from access to financial services via MFIs, and the potential market, which remains underserved or untapped. This gap can be attributed to a "mismatch" between what consumers, or potential clients, demand and what MFIs offer in terms of financial products. The scope of the book is wide. It includes successes and failures, main challenges and debates, methodologies for impact evaluation via random trials, leading trends in Asia versus Latin America, main efforts in Africa, the importance of value chains in Central America, ethical and gender issues, savings, microinsurance, governance, commercialization trends and the potential advantages and disadvantages of it. Lastly it features main lessons from informal finance and 19th-century credit cooperatives addressing the above-mentioned mismatch.
Economic Facts and Fallacies
Economic Facts and Fallacies exposes some of the most popular fallacies about economic issues-and does so in a lively manner and without requiring any prior knowledge of economics by the reader. These include many beliefs widely disseminated in the media and by politicians, such as mistaken ideas about urban problems, income differences, male-female economic differences, as well as economics fallacies about academia, about race, and about Third World countries. One of the themes of Economic Facts and Fallacies is that fallacies are not simply crazy ideas but in fact have a certain plausibility that gives them their staying power-and makes careful examination of their flaws both necessary and important, as well as sometimes humorous. Written in the easy-to-follow style of the author's Basic Economics, this latest book is able to go into greater depth, with real world examples, on specific issues.
Poverty and Insecurity
How do men and women get by in times and places where opportunities for standard employment have drastically reduced? Are we witnessing the growth of a new class, where people exist without predictability or security in their lives? What effects do flexible and insecure forms of work have on material and psychological well-being? This book examines and challenges these questions.
State Legitimacy and Development in Africa
Englebert argues that differences in economic performance both within Africa and across the developing world can be linked to differences in historical state legitimacy.
The authors combine their perspectives to describe the evolution of management accounting, from the early textile mills to present-day computer-automated manufacturers. As they say, understanding the reasons behind the obsolescence of existing systems should provide improved rationale for organisational change.